Disappointed and frustrated

6:41pm, in my apartment, Chandler, Arizona, evening of Thursday, December 2, 2021. Work was long today. One of our nurses had a personal issue to address. She is a hard worker and compassionate soul dealing with a tough situation. Another nurse begrudgingly offered to cover some triage time for her. This nurse is the opposite of the first nurse. She is not compassionate in the least and surly. An admission came in that needed to be covered. The second nurse refused to do the admission then said she wouldn’t cover the shift at all. Simply because we asked her to do the admission. Not only did she let down the organization and a coworker but a patient and family in need (the patient was coming out of the hospital with a new cancer diagnosis) my clinical director is working with staff at the community where the patient resides to make sure she is alright for tonight but the experience has left me (and my team) disappointed and frustrated. I am addressing the issue with Human Resources tomorrow but for tonight I will just be upset.