October 2, 2023, Monday evening, 6:38pm, pacific standard time, hotel room in Palm Desert, California,USA. The mock survey started in Palm Desert today. They started with employee files. Lots of issues uncovered, which isn’t surprising. The biggest issue is time. The branch needs resources to catch up. Hopefully the results of the survey will spur action. On another note, I interviewed and hired a nurse for Palm Desert. He will be a good addition. I anticipate it will be the largest California branch by the end of next year.
Mock survey begins
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mikemeyer949 