Tag: leadership

High Steppin’

5:31am (Trying the letter to future self theme) What should I tell you? Yesterday you went to work. The employee you spoke with on Monday about job performance came in and resigned. That was alright. You were going to put her on a performance improvement plan. Her choosing to leave relieved stress. The day turned positive. In the afternoon you drove to Anthem. Anthem is way north of Phoenix. You went out there to get some forms signed for the LA office. The person that needed to sign the forms was not available. You met one of the chaplains up there and gave them to him to have signed. Since yesterday morning you have felt renewed. Which is nice. Wednesday was an awful day. On Wednesday you wanted more than anything to quit, find a job as a chaplain and never look back. You blew off calls with the clinical leadership of the senior living communities. You came home and took an hour and half lunch. You spent most of the day in your office with the door shut. But yesterday was different. Now you can see a path to turning the site around and making it profitable. That is a goal you want to achieve. Last night You drank two beers before dinner. It was gross. You didn’t enjoy them. They made you feel sick. And you didn’t sleep well. Beers on Thursday nights used to be the best. You woke up this morning at 3:47am. You went for a walk and worked out. You thought about work and for the most part you were happy on the walk. It is easier to be happy on Friday. It was the first walk you did both extra loops to increase distance. Your core muscles feel stronger when you walk more. On the walk you started thinking about the WIL but you made yourself stop. You were feeling hurt and cycling about being dumped by her back in 2017. Yesterday you started applying the “one day at a time” mindset to work days. You realized you need to focus on the moment. Not try to reconcile the past. Not plan the future. Writing that sentence made you think of an Avett Brothers song. “See, you can only live one day at a time, only drive one hot rod at a time, only say one word at a time, and only think one thought at a time.” The Avett Brothers, High Steppin’.

The Avett Brothers, High Steppin’

Not taking blame

It is 6:01am on Thursday morning. I am writing from my apartment in Chandler, Arizona. I am usually writing from my apartment in Chandler first thing in the morning. There is not much variation in my life. For the last couple of months I am either writing in Chandler, Phoenix, Palm Desert or Dana Point. It can be monotonous always doing the same thing. But then again it can be comforting to not deal with constant variation. Things are a little different today. I am sitting at my computer instead of using my phone on the couch. I had a scare this morning. I brought up the blog site and I wasn’t logged in. I worried I was shut out because I didn’t renew my other site. But I was able to reset the password and get in. Tragedy averted. Now I need to make sure my phone is working. I thought about place and life on my walk this morning. I want to stay in Arizona a little longer. I don’t want to move until the beginning of March, 2022. I don’t want to break my lease and I don’t want to deal with movers. Today is the five month “anniversary” of starting work in Phoenix. It has been an experience. The site I took over has been in turmoil. A lot of changes in leadership. Inappropriate admissions leading to paying back past payments. I thought I could come in and turn things around. I felt good about my abilities. But our census never went up. In fact it continues to go down. Revenue continues to go down as well. So much so that the business is in bad shape. If things weren’t bad enough the company announced on my third day of work they were selling the hospice and home health division. The sale just went through at the beginning of the month. The hospice was owned by a senior living company. We have the same name as the senior living company. We got over 90% of our business from the senior living company. The senior living company sold us. We are now owned by a hospital system that does not have a presence in the market. Many of the senior living communities in the area didn’t like using us when we were the same company. Now that we have been sold they have completely iced us out. We have only had three referrals in a month and a half. We are budgeted for 20. I have disassociated from the situation though. I am not going to take the blame. Normally I take all the blame. When something goes bad I say that the failure is mine. But I won’t this time. I refuse to own the sins of other people because I am not some magical savior. The deck has been stacked against success from the moment I walked in the door. I am not giving up. I am working hard. We have marketing plans. We can get business other ways. I am not giving up but I am not taking blame.

Skills

Being a chaplain requires certain credentials, skills, training and experience. I possessed those things in the spring of 2003.

Consequently I took a job as a hospice chaplain. I was assigned a group of patients already on service to provide spiritual care. As more patients came on I provided care to them as well. In the course of my duties I was asked to conduct worship services, funerals, weddings, baptisms and various other tasks of the clergy. It was a job I had spent years developing the skills necessary to conduct.

I did not have to think about drumming up business, finding customers or selling people on my offering. When I took the job more than enough opportunity was given to me. As I continued to work and became known in the community the ancillary requests increased as well.

I stopped working as a chaplain In the fall of 2009. I longed for adventure and competition. Two things being a chaplain did not provide. I went into sales.

In sales the goal was specifically to drum up business, increase market share and find new customers. I am not sure how good I was at sales. However, I did possess a skill for getting sales jobs.

I was good at applying, getting interviews, being offered positions and moving up in salary and rank. From the time I left being a chaplain to the spring of 2017 I had tripled my salary and held executive leadership positions.

Now I scribble blog posts and advocate for objective focused growth. I was paid a salary as a chaplain and as a sales leader. I made money because my skills were seen as valuable. I was paid a regular salary in exchange for my loyalty to the company and cause.

How to I survive doing this?

I am an introverted person. My writing is personal and reflective. Does it appeal to anyone else? How do I consistently share it in a way that is mutually beneficial to the writer and reader?