1:29am I use positive language. Shift focus. True voice. Side note: staying in true voice means not talking in future tense “I need to do…” or “I have to change…” true voice also means not getting stuck in observations. “I always…” or “when ________ happens I ______.” There is a rough patch at work. Frustration with my teams performance. I am falling into familiar feelings. I am saying familiar things. And I am doing exactly what I said not too! (Future change and observation) I am shifting now…I am the captain. I am the coach. I hold people accountable. I improve performance. I raise expectations. I am a leader. I win.