Captaining this particular ship

5:47am, in parking lot, Laguna Niguel, California, Sunday morning, March 27, 2022. The dog and I are in the car outside a random office building in Laguna Niguel. We are killing time because the coffee shop up the street doesn’t open until 6am. It is so quiet at this time of day. The sky is dark, birds are singing and there aren’t any other people around. We are here because we got up earlier than usual this morning, which, in a way, was my fault. I fell asleep early, which made her last bathroom break just before 8pm. By 3:30am she whined to be let out of the kennel so I got up and got dressed for our morning walk. The fact is I was already awake at 3:30am because I was thinking about work. The month of April is going to suck. There is too much left undone, financials that look terrible and, in a couple of weeks, a mock survey which will create thousand more things to worry about. I am not giving up but, right now I am starting to feel, one way or the other, I won’t be captaining this particular ship very much longer.

Doing what needs to be done

5:30am*, apartment, Chandler, Arizona, Saturday morning, March 26, 2022. (This is the first time I am using the scheduled post option. Actual writing time is 6:30pm, Friday, March 25, 2022. If all goes well I should be on the road to Orange County by 5:30am tomorrow morning. But I wanted to schedule this post because I believe consistently delivering at a regular time, first thing in the morning, is beneficial to you, the reader. It sets clear expectations of when you will see a post from me and that creates more of a mutually beneficial connection between us. Or so I hope. Either way, you can definitely tell I went to sales training this week.) The sales manager came to my office yesterday afternoon to discuss our second quarter marketing plan. I blocked out one hour for the session, but it ended up lasting four. I didn’t want to spend that much time working on marketing but, there isn’t much choice anymore; revenue is down and financials must improve. So many people above and below us depend on this site to be successful. We can’t let them down. Personally, this represents a completely new level of understanding; prior to this, the only person I ever cared about was me. As a result, I repeatedly struggled as a leader, a husband and a parent. I never truly embraced any role with heightened responsibility because I was scared of failure. I shied away from commitment to avoid being rejected. I lived a life of constant upheaval, skipping out on dedication because of fear. Well, I am not scared any more. I accept the situation and will do what needs to be done to succeed.

Good morning Phoenix

5:39am, apartment in Chandler, Arizona, Tuesday morning, March 22, 2022. The company is holding a three day sales training at a hotel by the airport in Phoenix this week. It starts this morning at 9:30am. They had a couple of extra spots available and offered them to directors. When I agreed to go I mistakenly thought it was just for one day. When I realized the truth I began to feel stress. Being out of the office three days would put me even further behind. But now that the time has arrived, I am grateful. Since the training starts later, my morning is not rushed. I am going to read a little longer, have an extra cup of coffee and listen to some music. It feels so good to know I don’t have to go to the office. My already late tasks may back up more but, a change in perspective is very much appreciated.

Not much going on, I got a haircut

6:02am, apartment in Chandler, Arizona, Monday morning, March 21, 2022. The drive to Arizona yesterday was exhausting. I left Orange County a quarter after eleven, stopped for gas and a quick haircut (the first in over two years, my daughters mom has been cutting my hair since March of 2020), then was on the road by noon. I noticed yesterday morning the East bound interstate was closed for construction around Glendale (Arizona) so I factored in extra drive time. However, about sixty miles from Phoenix, GPS started adding large chunks of time. Apparently, in addition to construction, a major accident was backing traffic up significantly. The result was a long, slow, detour through crowded industrial areas on the west side of Phoenix. By the time I walked in the door of the apartment at 6:30pm I was tired and cranky. I let everyone know I arrived safely before eating dinner and going to bed. Now it is time to get ready for another week of work.

Learning a hard lesson

7:04am, apartment in Dana Point, California, Sunday morning, March 20, 2022. The first talk of job cuts happened Friday afternoon. I called my supervisor regarding another matter but she brought up the hard truth instead. I understand. Things are not going well and there isn’t a quick fix on the horizon. The situation is beyond frustrating for everyone involved. I personally feel incapacitated, like watching a slow motion disaster unfold; I can see the horror happening, but am helpless to stop it. In the past, I focused on what that meant to me; loss of direct income, family instability, bruising of personal pride. But today is different. Today I feel I let down those that depend on the businesses success to care for their families and sustain households. It is a crushing weight to bear and I feel every ounce of it. I am learning a hard lesson; there is no nobility in failure. Merely trying is not enough. I need to get better, improve my skills, or I am of no value to anyone else.

Is that a threat?

5:16am, apartment, Chandler, Arizona, Friday morning, March 18, 2022. I can’t calm my thoughts and the world feels sour. 99% of the problem has to do with census and referrals. “Operations review is at the end of the month, we need to show growth.” Is that a threat? To me? To my staff? What is going to happen and how long do we have to turn things around? I am so tired and need a vacation, but I don’t see how that is possible. There are no senior leaders on staff, systems still need to be implemented and lay offs loom as a real possibility. Not achieving budget is never good for job security. Cuts eventually will need to be made. No position is safe, and that very much includes my job as well.

Positive relationships (work)

1:29pm, office in Phoenix, Arizona, Thursday afternoon, March 17, 2022. Just got off a corporate conference call. Not a lot of new information was shared, but it was still good to hear updates from senior leadership. I had to rush to the office to make it in back in time. My marketing team set up an appointment to provide an educational lunch at a doctors office today. I would have had to cancel but because I didn’t have to set up or tear down I was able to attend and still make the call. The presentation at the doctors office went well, it should produce some positive relationships.

How cruel I can be to myself

2:45pm, parking lot in Phoenix, Arizona, Tuesday afternoon, March 14, 2022. Just finished a work meeting across town this afternoon. When it was over I headed back to the office. The moment I was alone in my car I began savagely destroying everything about my “performance” with a brutal and relentless attack. Nothing was off limits; my appearance, my personality, the clothes I wore, what I said or didn’t say, how I felt, what was said to me or not said, how I perceived others opinion of me. I went over every single detail and came up with the worst possible outcome for each. Now I feel broken and small. It is amazing how cruel I can be to myself.

If I wanted to spend my time marketing

5:53pm, apartment, Chandler, Arizona, Monday evening, March 14, 2022. The day started with a tense marking meeting. The numbers aren’t where they should be, therefore, I spent my afternoon in the west valley, following up with old connections, trying to build lost business from last years sale. The meetings were positive, and potentially productive, but if I wanted to spend my time marketing, I would still have a marketing job.

A chaplain again

11:33am, apartment, Chandler, Arizona, Sunday morning, March 13, 2022. In December of last year, I wrote about almost having to go out as a chaplain for work. In that instance one of the other spiritual counselors ended up taking call. However, since that time, our support services on-call rotation was disbanded. That meant when a patient died and the family requested spiritual care this morning, it was I who went out. The patient lived 50 miles north of me so by the time I got there the family had left, but I provided support to the community staff and offered prayer over the patients body until the mortuary arrived. The experience was profound for me. I need to get back to who I truly am.